If you are not satisfied with the purchased FTD product, please notify us within 48 hours of delivery. *Same Day Delivery not guaranteed* While we offer Same Day and Express Delivery, please note that this is not guaranteed. We recommend at least 1 day notice for ALL Holiday orders and will not guarantee delivery for same day service if order is placed on a holiday. If orders are place on Sat after 10 am, orders will be delivered on Monday. Orders placed after 1pm may be delivered next day.